FAQs
Loving that you have the new Diabetic Eye Screening facility – how do I book an appointment?
This is a great facility for patients who already have a confirmed diagnosis of diabetes or diabetes in remission – the programme doesn’t include those who are only at risk of diabetes.
If a GP has carried out blood tests and confirmed diabetes (Type 1 or Type 2) patients will automatically be added to a local screening programme, depending on the GP’s location.
Once a patient has been registered, they can then call 01270 27523 to book an appointment or get in touch at diabetic.retinopathy@nhs.net . They may get an appointment in the post if they’ve attended a screening previously or are overdue.
When are the 2026 CRY screenings going to happen at the hospital?
The CRY screenings were a fantastic success in Tarporley and we’re proud that the 10,000th young person was screened at the hospital. We’re also really grateful to the local community for their fundraising support for this cause and plan to host another weekend screening event on 4/5 July 2026.
Will I be able to get blood tests done a the hospital?
There are no immediate plans to introduce blood tests at the Tarporley facility, although this is something the Countess of Chester Hospital may explore in the future. In the meantime, you should continue to request any blood tests through your GP practice, which will have its own local arrangements in place.
Will you be giving out any more grants to community groups to work with you?
The Trustees are currently finalising the charity’s plans for 2026. As part of this process, we are reviewing how best to support the community across our key focus areas, including dementia and carer support, mental health, fitness and wellbeing, and health screenings, as well as exploring ways to support other local organisations. Our aim is to ensure that any future initiatives have a meaningful impact for the community. Please keep an eye on our social channels or emails for new updates.
Is there a waiting list for the Poppy Club on a Thursday and Friday?
The Poppy Club is a dementia-friendly social club and runs from 10am – 3pm every Thursday and Friday. There isn’t a waiting list at the moment, but we recommend getting in touch with Eternity Care Services to discuss your needs and enquire about your preferred day. You can call 01829 458288 or email thepoppyclub@eternitycareservices.co.uk for more information and the team will be very happy to help.
Where can I find a copy of the accounts on your website?
The accounts are easy to find on the website. If you click onto the ‘About Us’ tab, scroll down to the images and there you’ll find the up-to-date Trustees’ Reports And Accounts.
When looking at the accounts and the £75K staff costs, what staff were employed by the Trust?
This relates to three part-time members of staff employed to run the back office and Vintage Charity Shop.
The grant to Eternity Care Ltd. Why was this private company given a grant? What's the Trust's grant making criteria?
This grant was given to Eternity Care Services to subsidise the cost of running The Poppy Club, which meets on Thursdays and Fridays here at Tarporley War Memorial Hospital. This is a dementia-friendly club for the elderly, providing fun and companionship for the attendees and an important respite opportunity for carers.
At our AGM in 2023, we received feedback about a lack of day care services for the elderly, and this is when we began researching local providers with whom we could potentially partner to address this gap.
Our grant funding helps to reduce the cost for the attendees, ensuring it remains affordable and accessible for the local community.
When deciding whether to award grants, Trustees give very careful consideration to what is within their charitable powers and in the best interests of the community. Our grant making policy includes the possibility of awarding grants to non-charities and we adhere to specific Charity Commission guidance on this.
Why weren’t your annual accounts approved at the 2025 AGM? And why were your auditors not present or appointed at the meeting?
We are a small charity and have no members other than our Board of Trustees. Our governing document doesn’t require us to hold an AGM. However, this is something we choose to do, as we feel transparency and accountability are integral to our role.
As our annual income is more than £25,000 but below £1 million, we may have an independent examination rather than an audit. This is still an external review but is proportionate for a charity of our size and complexity.
Trustees approve the annual accounts and appoint an independent examiner at a board meeting prior to the AGM. The accounts – including the independent examiner’s report – are then published on the Charity Commission and Companies House registers. We also include a link to the accounts on our website so they can be viewed easily.
During the AGM itself, we share key financial highlights from our annual accounts and provide an update on our progress and future plans.
Will my donation and fundraising go to the NHS?
We wish to reassure all our supporters that we will not provide funding to support the NHS where we believe that funding should come from the government. We will support the development of facilities at the hospital as well as community healthcare initiatives that enhance patient care.
Our new model of Service Delivery is one where:
The TWMH Trust is here to benefit the health and wellbeing of the local community, at every stage of life. We work in partnership with others and offer funding support to enhance health and social care services, going above and beyond what the NHS provides.
What is the Charity's current financial position?
Full details may be found on the Charity Commission website .
Please tap the link above to view the current set of accounts.
The Trust produced a net deficit for the year ending 31st March 2025 of £125,760, compared with a 2024 surplus of £60,092. This was a planned deficit, reflecting the Board’s decision to award additional grants of c.£120k in a campaign to identify local health and wellbeing initiatives that would help the Trust advance its charitable aims.
However, the Board recognises that regular donations have declined since the Charity ceased providing clinical services on site. Therefore, Trustees have agreed to resume more active fundraising next year and to test other fundraising opportunities to ensure that adequate reserve levels are maintained.
With this approach, we remain confident that the new operating arrangements have put the Charity on a firm financial footing for the future.
